Warranty

Return shipping is the responsibility of the buyer.

3-year full manufacturer's warranty covers all aspects of the build and product quality.

What is covered

  • Any part failure/breakage of component parts under normal use.
  • Workmanship and build quality.

What is not covered

  • Damage caused by misuse or accident.
  • Bearing wear and tear.
  • Hub damage caused by neglect or excessive degreasing.

     

To submit a warranty claim

Fill in the contact form below, and be sure to include your order number and a detailed description of the fault in the comments section.

Warranty claim form

Returns

Once you have been issued a returns number by our team. Be sure to include this and your original order number, name and contact details with the item.

Send your return to Unit 4, 

The Bell Business Park

Cardrew Industrial Estate

Redruth

Cornwall

TR15 1SS